Click To Chat App review

  • Good choice
  • 4.8 of 5 Rating
  • Free version available
  • $39
Key Features
  • WhatsApp Integration
  • Formerly WhatsApp Chat
  • Global Accessibility
  • Lead Generation
  • Social Chat Box
  • Integration with WooCommerce
  • Multiple Agent Support PRO
  • Enhanced Customization PRO
  • Business Hours Display PRO
  • Google Analytics Integration PRO
  • WhatsApp Group Support PRO
  • Well documented
  • Read more

Click To Chat App Overview

The Click To Chat App is a versatile tool designed to integrate WhatsApp communication directly into your WordPress website, facilitating immediate interaction between site visitors and business owners or customer service representatives. Here’s a detailed look at its features and functionalities:

General Features
1. WhatsApp Integration:
Allows direct communication from website to “WhatsApp” or “WhatsApp Business” numbers.
Users can initiate a conversation with a pre-set message.
2. Formerly WhatsApp Chat:
Renamed due to trademark issues with “WhatsApp” in the original name.
3. Global Accessibility:
Available in over 100 countries, supporting more than 50 languages.
4. Lead Generation:
Aids in converting website visitors into customers.
WhatsApp Button
1. Configuration:
Accessible from the Social Chat section in the admin dashboard.
Customizable layout, edge style, position, display text, phone number, and user message.
Social Chat Box
1. Contact Information Display:
Showcases personalized messages along with contact details.
Configurable header, footer, contact name, phone, work details, and avatar.
2. Features:
WhatsApp button and contact box.
Customizable colors, icons, and text.
Responsive to post types and taxonomies.
Integration with WooCommerce
1. Direct Product Page Integration:
WhatsApp Button placed alongside “Add to Cart”.
WhatsApp Premium
1. Multiple Agent Support:
Ability to include various team members with unique names and roles.
Customizable contact boxes for direct communication with specific support areas.
2. Chatbox for Each Agent:
Personalized messaging options.
User ability to send a message directly to WhatsApp contact.
3. Enhanced Customization:
14+ icons for the WhatsApp button.
Full integration with WordPress live customizer.
4. Business Hours Display:
Showcase availability of agents.
5. Google Analytics Integration:
Track interactions with v3 and v4 event support.
6. WhatsApp Group Support:
Connect users directly to WhatsApp groups.
Conclusion
The Click To Chat App stands out as a comprehensive solution for businesses aiming to streamline communication and improve customer interaction through WhatsApp integration on their WordPress websites. With its array of features, from basic chat functionalities to advanced premium options, it caters to a variety of needs, making it a valuable asset for lead generation and customer engagement.

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