Description
Ecommerce websites generally create web-based communication and here is where SMS messaging comes for help. Taking care of your customers, giving various propositions, helping with issues is what SMS plugins are helpful.
Sometimes you need to reach your customers in an instance with notification messages or tell them about the latest promotion you created. So, messaging can serve as the quickest and the most convenient way to inform, help or engage website visitors.
The plugin can only be activated by Woocommerce users as it is made specifically for this type of eCommerce stores. Woocommerce is a leading app in WordPress and millions of people are using it to create fascinating online stores.
Types of Text Messages
SMS messages for the following plugin can be distinguished into 2 main groups. SMS to Admin, and SMS to users.
SMS to Admin includes all kinds of messages that users send to the admin and website owner. Here we need messaging automation, to facilitate complex communications.
One of the key features is the two-way communication here. This helps customers to write back if there is any inquiry or an issue happened.
Send various SMS messages to your users with the Dexatel platform. The following plugin is made to facilitate your business goals with transactional and promotional messages. Inform your customers about the latest promos, or just send a reminder message to them about upcoming events or website updates. Sms messages are fully compatible with all your business goals in general.
Text to Admin
New Order
Hi, there is a new order on “Your Company Name”.
New Registration
Hey, there is a new registration on “Your Company Name”.
New Payment
Hey, there is a new payment on “Your Company Name”.
Failed Order
Hey, %%order_id%% is failed.
Text to User
New Order
Hey %%user_name%%, thanks for your order! We’ll let you know when it’s on its way. In the meantime, check out what other new customers are saying about their experience so far “Link to Testimonials Page”.
Order Status
Hey %%user_name%%, your order has shipped. Click here to find out when it will arrive “Link to Postal Service Tracking Page”.
New Product
Hey %%user_name%%, we’re excited to announce we’ve launched a new “Product Name”! Be the first to get one.
New Payment
Hey %%user_name%, we’re glad to inform you that your payment on “Your Company Name” has been successfully submitted.
New Invoice
Hey %%user_name%%, we’re glad to inform you that your monthly invoice is ready, go here to download.
Failed Order
Hi %%user_name%%, your order is on its way but expect delays. Your new estimated delivery date is “Date”. Contact us at “Your Phone Number” if you have any questions.
Credentials Changes
Hi %%user_name%%, we are glad to inform you that your account credentials on “Your Company Name” have been updated.
Contact: customer.support@dexatel.com