CRM Perks – WordPress HelpDesk Integration – Zendesk, Freshdesk, HelpScout
by CRM Perks
Description
Show user tickets from HelpScout, ZenDesk, FreshDesk and Teamwork Desk in wordpress. Users can create new support tickets and reply to old tickets from wordpress. Learn more at crmperks.com
Supported Ticket Systems
HelpScout
ZenDesk
FreshDesk
Teamwork Desk
Key Features
Display all tickets related to a user in table form.
You can use shortcode to display a ‘Create a Ticket’ form and all tickets related to a user.
You can prevent spams by enabling Google reCaptcha before submitting a ticket.
Displays user tickets and ‘Create a Ticket’ form in “my-account” section of WooCommerce.
Plugin works with WooCommerce and HelpScout. When viewing a ticket in helpScout, It displays all WooCommerce orders of that user in Help Scout.
Premium Version.
Following features are available in Premium version only.WordPress HelpDesk Integration Pro.
Phone Number field
File Attachments
Custom Fields
Ticket Tags
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