Description
LIVE DEMO SITE
WP Ticket Starter Demo Site
Powerful | Easy to use | Beautiful
Every business needs a Customer Service Software & Support Ticket System to attract and retain customers.
WP Ticket is a powerful yet easy to use help desk software to build and maintain better customer relationships.
Introduction Video to get you started
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Enterprise grade Customer Service Software & Support Ticket System Features
Customize your customer support form
Customer support client area
Assign roles to your customer support staff
Central location for all your customer support tickets and agents
Create unlimited number of customer support staff
Protect your customer support from spam
Easy support ticket attachments
Fully responsive customer support system
Create powerful custom support system reports – Premium feature
Powerful to-do lists for customer support agents – Premium feature (Included in Ent only)
Fast replies to customer support requests – Premium feature (included both Pro and Ent)
Perfect Helpdesk with fully customizable email notifications – Premium feature (included both Pro and Ent)
Customer support ticket and agent summary views – Premium feature (included both Pro and Ent)
Powerful, realtime customer service charts and graphs – Premium feature
Fast and easy search for customer support tickets – Premium feature (included both Pro and Ent)
Realtime support staff performance reports – Premium feature (Included in Ent only)
Frontend ticket and support agent profile editor – simplify ticket processing for non-technical agents, eliminate the need to access WordPress dashboard. – Premium feature (Included in Ent only)
Restrict access to and editing of specific fields on a user role basis – decide which ticket fields agents, managers view and edit or view-able by customers. – Premium feature (Included in Ent only)
Allow multiple agents work on the same ticket for faster resolutions – Premium feature (included both Pro and Ent)
Workflow: Automate what’s going to happen to support tickets when a certain period of time has passed – Premium feature (Included in Ent only)
Workflow: Automate what’s going to happen when a support ticket is created or updated – Premium feature (Included in Ent only)
Assign tickets to agent departments – Premium feature (included both Pro and Ent)
Easy to use, powerful helpdesk permission system – Premium feature (included both Pro and Ent)
Powerful tools to customize your helpdesk – Premium feature (included both Pro and Ent)
Display recent support tickets and comments on your sidebar – Premium feature (included both Pro and Ent)
Relate customer support tickets to each other – Premium feature (Included in Ent only)
Group customer support tickets – Premium feature (included both Pro and Ent)
Extend your customer support with custom fields – Premium feature (included both Pro and Ent)
Fast replies to common customer support requests with canned responses – Add-on (Included in Ent only)
Accept support tickets from incoming emails – Add-on (Included in Ent only)
Grow your MailChimp list through customer support tickets – Add-on
Sync customer support staff list with Microsoft Active Directory/LDAP servers – Add-on
Advanced smart search for customer support tickets and agents – Add-on (included both Pro and Ent)
Import/export addon to migrate from other customer support systems – Add-on (included both Pro and Ent)
Learn which products cause most customer support requests using Easy Digital Downloads Addon – Add-on
Learn which products cause most customer support requests using WooCommerce Addon – Add-on
PLUGIN LINKS
* WP Ticket Starter Demo Site
* WP Ticket Starter Documentation
* WP Ticket Professional Demo Site
* WP Ticket Professional Documentation
* WP Ticket Professional Changes
* WP Ticket Enterprise Demo Site
* WP Ticket Enterprise Documentation
* WP Ticket Enterprise Changes
This plugin’s code was generated by WP App Studio Professional WordPress Design and Development Platform based on the plugin’s design. You can develop a plugin like WP Ticket using WP App Studio plugin and sell its designs by becoming a SellDev author