Description

Flexible Refund and Return Order for WooCommerce is a plugin that lets you manage refund and return requests. Your customers will be able to send a refund request directly from the My Account page. The plugin will handle return and refund requests and communication with your customers directly in WooCommerce! You may also inform customers about the privacy and refund policy to help you with returns and warranty requests.

Flexible Refund for WooCommerce – Plugin Features

See the main features of the free version:

• Enable the refund and return system for WooCommerce,
• Cash/ On bank account refund type,
• Allow shipping costs refund too,
• Handle full refunds for WooCommerce orders,
• Refund form builder,
• Text, textarea, checkbox, radio, select with description, CSS class, and additional form fields’ settings,
• Describe your refund and return policy, terms and conditions, or conditions for returns and warranty requests for WooCommerce orders with the form as well,
• Add privacy and refund policy checkbox,
• Include the terms and conditions text and conditions to accept,
• Describe the return policy and refund requirements of your WooCommerce store,
• Refund button for an order on the customer My Account page -> Orders,
• Refund form for an order,
• Withdraw the refund request with the cancel button,
• Refund Request management page,
• Decide about the refund status for a WooCommerce order directly from the Order Edit Screen,
• Add notes to the customer about the refund request status change,
• Automatic emails to the customer after the WooCommerce refund request status changes,
• Edit and customize the content of these notifications,
• Handle the refund communication and the process faster,
• Send an email to the store administrator about the WooCommerce refund request,
• Adjust the order returns with the plugin,
• Compatible with WooCommerce Subscriptions.

Visit Flexible Refund Docs to see all features of the plugin & how to set up a refund and return system for your WooCommerce orders.

Flexible Refund for WooCommerce – PRO Features

Do you need more automation for WooCommerce refunds? You may manage the refund system automatically with Flexible Refund and Return Order for WooCommerce PRO.

See some of its features:
* [PRO] Enable the conditions for the refund button visibility,
* [PRO] [NEW] Enable refund for shop customers who do not have an account (guests),
* [PRO] Refund button for specific user roles, order statuses, product categories, products, and payment methods,
* [PRO] Partial refunds,
* [PRO] Change the refund type to an automatic WooCommerce coupon,
* [PRO] Auto refund option to accept order refund requests automatically,
* [PRO] Hide the refund button after a specified time (days, weeks, months, years),
* [PRO] Additional form fields (Multiselect, Upload, HTML),
* [PRO] Add the privacy and refund policy checkbox and link to the terms and conditions page you set in WooCommerce,
* [PRO] Use as a WooCommerce warranty plugin,
* [PRO] Let customers upload files for warranty requests,
* [PRO] Benefit from your return and warranty management system for WooCommerce (with automatic refunds),
* [PRO] Use the Multiselect form field to collect data about refunds and returns,
* [PRO] Priority email support.

Upgrade to PRO Now →

Try refunds and returns for WooCommerce – Live Demo

Test Flexible Refund and Return Order for WooCommerce (free and PRO) in your free demo.

The Flexible Refund and Return Order for WooCommerce plugin checklist

The benefits and scenarios for the plugin to help you manage your advanced refund system in WooCommerce.

• Enable the advanced refund system for WooCommerce with a free plugin
• Let customers ask for a refund, return and exchange products, or warranty requests in WooCommerce
• Choose to refund cash or send automatic WooCommerce discount coupons
• Allow customers to cancel a refund request for a WooCommerce order ↩️
• Use and customize the refund form builder with multiple fields and options ️
• Accept, deny, and manage all WooCommerce refunds and returns in one place ⚙️
• Adjust the email templates to personalize the communication for refunds, returns, and warranty requests in WooCommerce
• Enable partial refunds and automatic returns in WooCommerce (PRO)
• Get professional assistance for the plugin on the plugin forum or through priority email support (PRO)

Upgrade to PRO →

Languages

The Flexible Refund and Return Order for WooCommerce plugin is available in:

• English
• Polish

You may help us translate the plugin.

Docs

View Flexible Refund and Return Order for WooCommerce Documentation

Support Policy

We provide support for the free version in the plugin Support Forum. You may purchase the PRO to receive priority email support and all PRO features. Upgrade Now →

Flexible Refund and Return Order for WooCommerce in a nutshell

Flexible Refund and Return Order for WooCommerce is a plugin you need when you want to handle return and refund requests directly in your store.

The plugin helps you to add a refund form and allows your customers to request an order refund or return directly from the My Account page. Also, communicate about the WooCommerce refund with a customer by using refund request order statuses, notes, and emails. Add a privacy and refund policy (or terms and conditions) checkbox for users to accept to proceed with the refund for WooCommerce orders. Define conditions for returns and warranty requests in WooCommerce with the form fields and description.

The PRO version will help you handle the refund process automatically by setting conditions for refund button visibility, managing partial refunds, enabling auto refunds, hiding the refund button after some time, and choosing a new refund type (on WooCommerce coupon). You may also let customers upload a file for returns and warranty requests. Moreover, add a link to the privacy and refund policy page and your WooCommerce terms and conditions.