Description
Our live chat solution is designed for those who want to use Slack or Microsoft Teams for chatting with website visitors.
By using SignalZen platform you can also integrate Email channel.
Features:
Slack Integration – talk to your visitors directly from Slack.
Microsoft Teams Integration – talk to your visitors directly from Microsoft Teams.
Prerequisites form builder – build any kind of form via our UI to show for your visitors before they enter the chat.
Saved replies – Reply faster with pre-defined messages list.
No ads – we will never show any third party paid content to your users.
Mobile friendly – mobile friendly interface for both chat users and operators.
Files transfer – site visitors and chat operators can securely exchange files in real time.
Emojis – all chat participants can express themselves with emojis
Auto invitations – define how and when you want to invite the visitors of your website to a chat session.
Participant status – see when operators or visitors are online.
Customized widget text and colours – define what static text your visitors see in the live chat widget (for translations too).
Offline notifications – operators and visitors are optionally notified about new messages by email, when offline.
Unlimited operators – scale your customer service team without additional cost.
API – use our RESTful API to retrieve existing live chat visitors and full conversations.