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The Support Ticket System for WooCommerce plugin provides a seamless ticket system to manage general and order tickets. This plugin enables a Submit Ticket button in the order tab of the user’s My Account page, and customers can click this button to submit the order ticket. It creates a ticket dashboard where customers can follow up with you on previous tickets and create new tickets. Guest users can also submit a ticket after creating a store account.
The Support Ticket System for WooCommerce plugin creates a separate landing page for ticket submissions. You will receive general and order tickets in different tabs making it easy to manage both types of tickets. You can view each ticket, the user’s details and then answer them right away using the WYSWYG editor.
You can ask any type of questions on the ticket submission form using 11 types of fields including text, select boxes, radio buttons, etc. You can allow customers to upload files with tickets. Email notifications are sent to customers after ticket submissions and at ticket closings.
Allow customers to submit general tickets for any issue related to your online store.
The Support Ticket System for WooCommerce plugin allows your customers to submit order tickets from their My Account pages.
You can ask customers multiple questions on the ticket submission form using 11 types of fields.
The Support Ticket System for WooCommerce plugin enables an informative dashboard for you and customers to manage their tickets.
You and the customer can communicate with each other from the support dashboard associates with the ticket.
The Support Ticket System for WooCommerce plugin creates a separate landing page for customers to submit tickets.
You can allow your customers to upload a file with the ticket.
There are separate tabs for general and order tickets on the admin panel. So, you can manage both types of tickets easily.
The Support Ticket System for WooCommerce plugin allows you and customers to open and close tickets at any time.
This extension automatically sends email notifications to customers at the opening or closing of tickets.
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