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ResetSystem Ticket Support
by G5Theme
Description
Main Site | Docs | Knowledge Base | Office Website
Full features needed for a private ticket system, setting and use in some minutes. Use for unlimited product, categories or supporter. Already pre-template, realtime report…etc.
Free for all.
Demo Sandbox
Click Create Demo to review what plugin can.
Video Overview System Ticket Support
Video How to use the Ticket for customers
More Video Here
Features
Create ticket easy by input some fields
Submit ticket on Front-End and register account at the same time
Get notification via email when have new reply
Already define automatic template response email, template tickets
Already manager users
Management categories, products
Management all tickets
Realtime report
Can use for many support as you want, they are the same role
Feedback customers – after ticket closed, system automatic send an email to user to get feedback about supporter.
Supporter can create owner template
Can predefine mail template – which use to send to customers.
Current notes – Private note save processing ticket, what need to do, or…etc
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