Description
Transform your WooCommerce store’s customer service with the WooCommerce Order Cancellation / Return plugin. This powerful tool enables users to request order cancellations and returns with ease. Admins have full control to approve or reject these requests, ensuring smooth and effective management.
Key features include:
Request Order Cancellations and Returns: Customers can easily initiate cancellation and return requests directly from their account.
Admin Approval: Admins can approve or reject cancellation and return requests, providing clear reasons for their decisions.
Order Status Control: Customize which order statuses are eligible for cancellations and returns.
Time Limits: Set specific time frames within which customers can request cancellations or returns.
Reason Selection: Offer multiple predefined reasons for cancellation and return requests, or allow customers to enter their own custom reason.
Features
Order Cancellation
Customer Requests: Allows customers to request cancellations for their orders.
Admin Approval: Admins can approve or reject cancellation requests.
Status Control: Select which order statuses are eligible for cancellations.
Reason Options: Provide multiple reasons or allow custom reasons for cancellations.
Request for Order Return
Customer Requests: Enables customers to request returns for their orders.
Admin Approval: Admins can approve or reject return requests.
Status Control: Choose which order statuses allow return requests.
Reason Options: Offer multiple reasons or custom reasons for return requests.
Order Reordering:
Quick Reorders: Enable customers to reorder past orders with a single click.
Admin Controls:
Full Control: Manage settings and return requests from the admin panel.
Additional Notes
WooCommerce must be installed and activated for this plugin to work.
Always back up your WordPress site before installing new plugins to avoid any issues.