WordPress HelpDesk & Support Ticket System Plugin – Octrace Support
by Octrace Studio
Description
Octrace Support is a help desk & support ticket system plugin that helps manage your support requests with ease directly from your WordPress site.
Easy support requests management – Spend less time and effort on providing support for your customers and focus on your business instead.
Enjoy Quick and Simple Integration – Just copy-paste two shortcodes from the documentation into your website to start.
Features
Basic Support Functionality
Unlimited Support tickets
Unlimited websites
Ticket Attachments
Support Satisfaction Survey
Ticket Private Notes
Support Agents Roles & Permissions
Custom Support Statuses
Ticket Scheduling
Guest Tickets
PRO
Extend the basic functionality with Octrace Support PRO version, which includes the following extra features:
Email Support Module
Support Products Module
Automatic Tickets Assignment
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